Introduction
Dogology Dogs (website url address: https://www.dogologydogs.co.uk) appreciates your business and trust. We are a U.K based business, focused on helping dog guardians with raising and training their puppies/dogs using reward based methods. Dogology Dogs is committed to protecting your privacy. This privacy policy outlines how we handle the information we collect.
Information we collect
Our website collects personal information when you book a training session, make a payment, or interact with our website.
How we use your information
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a payment online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
Examples of how we may use your information to:
• Contact you regarding queries raised in the contact form.
• Process a booking you have made and send you information directly related to this.
• Carry out our obligations arising from any contracts entered into by you and us.
• Deal with entries into a competition.
• Seek your views or comments on the services we provide.
• Notify you of changes to our services.
• Send you communications that may be of interest to you.
Sharing your information
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process payments and send you mailings).
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure store pages, your payments are processed by a third party payment processor (Stripe), who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
Security
We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline.
Use of ‘Cookies’
Like many other websites, the Dogology Dogs website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service. It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
Changes to this policy
We may update our Privacy Policy from time to time. Changes will be posted on this page.
For any questions or concerns about this policy, please contact us.
This policy was last updated on 24/10/2023
